Indirect Effects of FNE and POP on Emotional Exhaustion: The Role of Facades of Conformity

Abstract

Facades of Conformity are termed as false representations created by employees to appear as if they embrace organizational values. The phenomenon demonstrates that apparent value congruence does not imply actual value congruence. Analysis of data from 322 employees of 4 services sector organizations situated in Rawalpindi and Islamabad, using Structural Equation Modelling technique, revealed that Fear of Negative Evaluation (FNE) and Perception of Politics (POP) are possible predictors of façade creation, which leads to emotional exhaustion. Evidence suggests that façade creation also mediates the relationships of fear of negative evaluation and perception of politics with emotional exhaustion. Drawing on the findings, we discussed some theoretical and practical implications. We also discussed some limitations and future directions in the end.